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Picture of a father and his young daughter sitting outside, smiling.

How Do You File a Complaint or Grievance?


Directly to the Hospital

Mail: Alhambra Hospital Medical Center, 100 S. Raymond Avenue, Alhambra, CA 91801 , Attn: Patient Relations Department
Phone: 626 458 4787 and ask for the Patient Relations Supervisor

To California Department of Public Health Licensing

Mail: California Department of Public Health Licensing Division - 3400 Aero Jet Avenue, Suite 323 - El Monte, CA 91731
Phone: 626-569-3724 OR 800-228-1019

To The Joint Commission (the accrediting agency utilized by WHMC)

Online: Submit a new complaint | Submit an update to a complaint. (You must have your complaint reference number)
E-mail: complaint@jointcommission.org
Fax: 630-792-5636
Mail: Office of Quality and Patient Safety, The Joint Commission - One Renaissance Boulevard - Oakbrook Terrace, Illinois 60181