How Do You File a Complaint or Grievance?
Directly to the Hospital
Mail:
Alhambra Hospital Medical Center, 100 S. Raymond Avenue, Alhambra, CA 91801 , Attn: Patient Relations DepartmentPhone: 626 458 4787 and ask for the Patient Relations Supervisor
To California Department of Public Health Licensing
Mail:
California Department of Public Health Licensing Division - 3400 Aero Jet Avenue, Suite 323 - El Monte, CA 91731Phone: 626-569-3724 OR 800-228-1019
To The Joint Commission (the accrediting agency utilized by WHMC)
Online:
Submit a new complaint | Submit an update to a complaint. (You must have your complaint reference number)
E-mail:
complaint@jointcommission.orgFax: 630-792-5636
Mail:
Office of Quality and Patient Safety, The Joint Commission - One Renaissance Boulevard - Oakbrook Terrace, Illinois 60181